Terms of Service

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Welcome to OMOTE | Japanese Mask Shop. By accessing our website or placing an order, you agree to the following Terms of Service.

1. General

This website is operated by OMOTE | Japanese Mask Shop. Throughout the site, the terms "we," "us," and "our" refer to OMOTE.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

2. Products

We make every effort to display our products as accurately as possible. However, because many items are handmade, one-of-a-kind, vintage, or produced in small batches, slight variations in appearance, color, texture, size, or finish may occur.

Such variations are considered part of the nature of the product and do not constitute defects.

3. Pricing and Availability

All prices are subject to change without notice.

We reserve the right to modify, discontinue, or limit the availability of any product at any time.

In the event of a pricing error, we reserve the right to cancel an order and issue a full refund.

4. Orders

We reserve the right to refuse or cancel any order at our sole discretion.

After an order has been placed, customers may not modify or cancel made-to-order, custom, or personalized products once production has begun.

5. Shipping

Shipping times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by customs inspections, postal services, weather conditions, strikes, or other circumstances beyond our control.

Customers are responsible for any import duties, taxes, VAT, customs fees, or other charges imposed by their country.

6. Intellectual Property

All content on this website, including text, photographs, graphics, logos, designs, and product descriptions, is the property of OMOTE or its respective creators and may not be copied, reproduced, distributed, or used without permission.

Purchasing a product does not grant any intellectual property rights.

7. Limitation of Liability

To the maximum extent permitted by law, OMOTE shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product in question.

8. Product Use

Customers are responsible for using products safely and appropriately.

OMOTE shall not be responsible for injuries, damages, losses, or claims resulting from misuse, modification, improper handling, or unauthorized use of any product.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Japan.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Japan.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

Contact

For questions regarding these Terms of Service, please contact us through our contact form or by email.